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The Palms Hotel & Spa in Miami Beach is dedicated to providing exceptional guest service, attention to detail and an uncompromising commitment to quality. We offer the following facilities and amenities:

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Facilities

  • 251 guest rooms on 12 floors, including:
    • 141 City View Rooms
    • 28 Garden View Rooms
    • 78 Oceanfront Rooms
    • 2 City View Junior Suites with a sitting area and a small terrace
    • 2 Oceanfront One-bedroom Suites with a separate living room and an expansive terrace overlooking the Atlantic Ocean
  • 9 Meeting Rooms, including 2 ballrooms and 7 break-out rooms
  • The Grand Tiki perfect for al-fresco breakfasts or brunches, cocktail receptions or elegant dinner functions.
  • More than 8,000 sq. ft. of total meeting space
  • Gift Shop with coffee bar, deli counter and a variety of fashion and gift items
  • Full Service Spa and Salon – The Palms Spa AVEDA
  • Full Service “Natural Gourmet” Restaurant & Lounge – Essensia – offering indoor and outdoor dining
  • Poolside Tiki Bar and Tiki Cabanas
  • 24-Hour Self-Service Business Center (including two state of the art Windows PC’s with Microsoft Office and two Color Laser Printers)
  • ATM machine

Recreation

  • Heated swimming pool
  • Direct access to beach and ocean, with sun loungers, cabanas, umbrellas, towels and food & beverage service
  • Direct access to Miami Beach’s 4 mile boardwalk – ideal for jogging or strolling along the beach
  • On-site Fitness Room with state of the art equipment
  • Complimentary Yoga Thursday evenings on the beach and Sunday mornings in The Palms gardens
  • Tennis and golf courts within close proximity
  • Stand-up paddle boarding, kite boarding and jet ski rentals available nearby (operated by third parties)
  • Scuba diving, boat rental and deep-sea fishing offered at the Miami Beach Marina (operated by third parties)

Services

  • 24-Hour Front Desk & Bell Stand
  • 24-Hour Room Service
  • 24-Hour Security
  • Valet Parking in Hotel Garage
  • WIFI
  • Audio/Visual Equipment Rental
  • Daily Newspaper in Lobby Area
  • Laundry and Dry Cleaning Service
  • One-Hour Pressing Service
  • Overnight Shoe Shine Service

Wireless Internet Access

  • Public areas: Wireless
  • Guest rooms: Wireless
  • Meeting rooms: Wired and wireless

Concierge Service

Need help organizing a pick-up from the airport, tickets to a special event, a sightseeing tour, or a restaurant reservation? Our experienced concierge team can handle virtually every request, both for small groups and for individual needs. We specialize in providing the following services:

  • Tours and Excursions: City bus and boat tours, excursions to popular attractions such as the Miami Seaquarium, Jungle Island, Villa Vizcaya, Sawgrass Mills Outlet Mall, or the Florida Keys
  • Restaurant & Nightclub Reservations: Including Miami’s most popular eateries as well as hidden gems
  • Special Event Tickets: Tickets to sports events, concerts, and popular festivals such as South Beach Food & Wine, Art Basel, or the Miami International Boat Show
  • Water Sports: Fishing charters, snorkeling and scuba diving tours, jet skiing, sailing and more
  • Golf & Tennis: Including Miami Beach Golf Club, Flamingo Park Tennis Center, Doral Golf Resort, Normandy Shores, Crandon Park, and Miami Shores Golf Course & Tennis Center
  • Babysitting Services: A list of qualified companies is available

Please contact us directly at concierge@thepalmshotel.com or 305.908.5468 to discuss your needs.

At the hotel, concierge service is available daily from 9AM to 7PM.

My wife and I spent four wonderful days at The Palms for a winter escape from Virginia. The hotel, pool and gardens were all super. But what really impressed us was the outstanding staff. They were all well trained, polite and helpful. I highly recommend The Palms Hotel. - tripadvisor Reviewer February 2018

I absolutely love this hotel. It's beautiful, it's on the beach. The people who work here are super helpful & friendly and the ocean front rooms are a real delight. The breakfast is so delicious and the best part is this hotel is actually really under priced compared to other nearby hotels. My favorite part is this hotel feels intimate - its fancy but cozy. This is our second time staying here and will definitely keep booking here when we come to Miami. - yelp Reviewer Februay 2018

The Palms was a quiet beautiful oasis! There is ample seating outside on the porch, garden, pool, and large private beach complete with loungers. All of these offered their own perfect ambiance. My last day was spent switching between all of these areas with ease. Service by staff was great, even to accommodating a late dinner when we just missed restaurant closing time on the night of our arrival. The bathrooms nearest the pool were cleaned hourly without fail and the rest of the hotel was very clean as well. Close to other hotels and restaurants and an Uber away from South Beach and the Lincoln Rd mall. I stayed here upon recommendation and will definitely stay here again! - google Reviewer February 2018