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The Palms Hotel & Spa in Miami Beach is dedicated to providing exceptional guest service, attention to detail and an uncompromising commitment to quality. We offer the following facilities and amenities:

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Facilities

  • 251 guest rooms on 12 floors, including:
    • 141 City View Rooms
    • 28 Garden View Rooms
    • 78 Oceanfront Rooms
    • 2 City View Junior Suites with a sitting area and a small terrace
    • 2 Oceanfront One-bedroom Suites with a separate living room and an expansive terrace overlooking the Atlantic Ocean
  • 9 Meeting Rooms, including 2 ballrooms and 7 break-out rooms
  • The Grand Tiki perfect for al-fresco breakfasts or brunches, cocktail receptions or elegant dinner functions.
  • More than 8,000 sq. ft. of total meeting space
  • Gift Shop with coffee bar, deli counter and a variety of fashion and gift items
  • Full Service Spa and Salon – The Palms Spa AVEDA
  • Full Service “Natural Gourmet” Restaurant & Lounge – Essensia – offering indoor and outdoor dining
  • Poolside Tiki Bar and Tiki Cabanas
  • 24-Hour Self-Service Business Center (including two state of the art Windows PC’s with Microsoft Office and two Color Laser Printers)
  • ATM machine

Recreation

  • Heated swimming pool
  • Direct access to beach and ocean, with sun loungers, cabanas, umbrellas, towels and food & beverage service
  • Direct access to Miami Beach’s 4 mile boardwalk – ideal for jogging or strolling along the beach
  • On-site Fitness Room with state of the art equipment
  • Complimentary Yoga Thursday evenings on the beach and Sunday mornings in the Palms gardens
  • Tennis and golf courts within close proximity
  • Stand-up paddle boarding, kite boarding and jet ski rentals available nearby (operated by third parties)
  • Scuba diving, boat rental and deep-sea fishing offered at the Miami Beach Marina (operated by third parties)

Services

  • 24-Hour Front Desk & Bell Stand
  • 24-Hour Room Service
  • 24-Hour Security
  • Valet Parking in Hotel Garage
  • WIFI
  • Audio/Visual Equipment Rental
  • Daily Newspaper in Lobby Area
  • Laundry and Dry Cleaning Service
  • One-Hour Pressing Service
  • Overnight Shoe Shine Service

Wireless Internet Access

  • Public areas: Wireless
  • Guest rooms: Wireless
  • Meeting rooms: Wired and wireless

Concierge Service

Need help organizing a pick-up from the airport, tickets to a special event, a sightseeing tour, or a restaurant reservation? Our experienced concierge team can handle virtually every request, both for small groups and for individual needs. We specialize in providing the following services:

  • Tours and Excursions: City bus and boat tours, excursions to popular attractions such as the Miami Seaquarium, Jungle Island, Villa Vizcaya, Sawgrass Mills Outlet Mall, or the Florida Keys
  • Restaurant & Nightclub Reservations: Including Miami’s most popular eateries as well as hidden gems
  • Special Event Tickets: Tickets to sports events, concerts, and popular festivals such as South Beach Food & Wine, Art Basel, or the Miami International Boat Show
  • Water Sports: Fishing charters, snorkeling and scuba diving tours, jet skiing, sailing and more
  • Golf & Tennis: Including Miami Beach Golf Club, Flamingo Park Tennis Center, Doral Golf Resort, Normandy Shores, Crandon Park, and Miami Shores Golf Course & Tennis Center
  • Babysitting Services: A list of qualified caretakers is available

Please contact us directly at concierge@thepalmshotel.com or 305.908.5468 to discuss your needs.

At the hotel, concierge service is available daily from 9AM to 7PM.

Big pool, tiki bar, access to the beach and help was there all the time moving chairs umbrellas and you could order food and drinks straight from your chair. - Yelp Reviewer May 2017

The service provided by the proudly international staff was exceptional. - Tripadvisor Reviewer March 2017

This Hotel is amazing, customer service is awesome, the beach side and the pool are as well. The room was very clean. I thought the food was going to be extra expensive but it's not, same as the drinks. Pool is open 24 hours. - google Reviewer June 2017