Planners Love The Palms

• THANK YOU for providing such a wonderful experience for our Trustees and guests last week! We have heard endless compliments about the food, service, views, and overall experience. We are so grateful to your team for the dedication and excellence, it truly made it one of our best board meetings to date. I’d love to give a special shout out to Juan Carlos, who went BEYOND expectation in catering to our group’s needs and last-minute requests.

  - Leading Sustainability Foundation
  January 2024

• The Palms Hotel & Resort exudes a refreshing sense of style, with clean and simple designs that left a lasting impression on our guests. The sleeping rooms were thoughtfully designed, offering both comfort and elegance. From the initial stages of pre-planning to the flawless execution on-site, the entire process was seamless. Your dedicated Sales Team and Convention Services Team displayed genuine care for our client's needs and the success of our program, which truly set the tone for our event's success. The efforts of your Banquet Staff did not go unnoticed. Juan Carlos made sure the team was responsive to our concerns and recommendations, ensuring that any adjustments (especially those due to the rain) were made promptly, contributing to the overall satisfaction of our guests. Our experience with Scott and the front desk was equally positive, demonstrating a high level of professionalism and attentiveness. The feedback from our client and guests was overwhelmingly positive, praising everything from the exquisite food to the efficient meetings, comfortable sleeping rooms, and impeccable service. It is without a doubt that we will be considering The Palms Hotel & Resort for our future events.

  - Empowerment Conference
  September 2023

• Thank you so much for all of your assistance with our event last week. All of our executive staff were so happy with the venue, the food and the AV. You have a great partner with GE, and I wouldn’t hesitate to use them again.

  - Technology Company
  June 2023

• Held a business meeting and the service was impeccable. I could not have asked for better service. The hotel was beautiful, and the food was wonderful. The meeting went off without a issue or complaint.

  - mariehamlet
  TripAdvisor, June 2023

• Everyone seemed pleased with the venue, food and particularly the members of your team that supported the meetings on the various days. I am also very appreciative of how nice it was to work with [The Palms], Andrea, Marlene and Scott. Everyone was very competent and professional - and always kind, something that I value immensely. I understand that we will be planning another leadership meeting in the future, and we will definitely consider The Palms should we hold the event in Miami again!

  - HR Solutions Company,
  March 2024

• We were very impressed with [The Palms'] staff's attentiveness and prompt service for all of our (many) meetings, changes, and additions. The Director of Sales, Marlene, and the entire team were professional and wonderful to work with. We hope to see [The Palms] the next time we bring the team to Miami!

  - Food Industry Client
  May 2023