Best Rate Guarantee

More Best Rate Guarantee

    The Best Place to Reserve is Right Here

    We stand behind our guarantee. You won’t discover a lower rate online available to the general public for the room category of your choice. In the unlikely event that you do discover a lower rate available on another website for the same room type, dates, and length of stay, please contact us.

    Why book directly with us?

    GUARANTEED BEST AVAILABLE RATE. Always find the lowest price on our website or we’ll match it and give you a daily $25 food and beverage credit* as your “finder’s reward”!

    EARN CASH BACK Choose from 5% cashback on your reservation via PayPal, Visa, Bitcoin, 5% towards a charitable donation, or 15% cash rewards towards your next stay at over 700 partner hotels.** Learn More.

    DOUBLE REWARDS POINTS. The Palms Hotel & Spa will further reward your loyalty for booking with us directly by awarding you double points for this stay. Sign up for FREE to our guest loyalty iPrefer program and earn double rewards points for this stay.

    NO HIDDEN FEES. No sneaky booking fees added at the last-minute.

    EXCLUSIVE OFFERS. Find a wide selection of special offers and packages many of which are only available on our website.

    ACCURATE HOTEL INFORMATION. Get the most updated information about our hotel right on our website. Everything from guest room info to service details, not to mention amazing hotel photos and special events and offers during your stay.

    THE RIGHT WAY TO PAY. Unlike many online travel agencies, we understand that sometimes plans change. When you reserve directly with us, many of our special offers only require a first nights room/tax as a deposit.

    QUICK AND EASY BOOKING. If you need help, we’re just a phone call away at 305.908.5479.

    *Daily food & beverage credit will be applied to 1 guest check per day, requires a minimum spend of $50 and is not applicable to taxes, service charges, gift shop purchases, special menus and may not be redeemed for cash. Food and beverage credit is not cumulative and MUST be used per day otherwise it expires. No refunds, rollovers or credits will be given on unused portion. Offer cannot be combined with any promotion, group or convention rate and some blackout dates may apply. Best rate guarantee is only valid for U.S. customers.

    **Cashback rewards does not apply to group room blocks or existing reservations.

    The Palms is a wonderful hotel with great ambiance. The hotel has lush gardens and 2 macaws that greet you when you walk by! I ordered a couple of drinks at the Tiki bar and the bartenders were very attentive and friendly, definitely would recommend. I hope to be back soon! - Tripadvisor Reviewer October 2018

    Lovely!! - Google Reviewer October 2018

    I usually like to try a destination and hotel and then next trip go somewhere else. But we were so happy with and impressed by The Palms Hotel & Spa that I can't wait to go back. It's beautiful, elegant and peaceful. - Yelp Reviewer October 2018