AMAZING

The property was well decorated with authentic plants and trees; very breathtaking. The staff made sure it was very clean and they were all very friendly. They paid close attention to details and even gave overwhelming kindness to my energetic toddler. We never felt as though they were annoyed with us or our children. And to be able to step right onto the beach from the well decorated gate was amazing. We saw the sunrise every morning. There was also a big walking path/boardwalk that was great to get our family walks in and take in how beautiful Florida is. There were other things to do as well but we just enjoyed the ocean and pool and relaxation at the resort. Very good. Will definitely come back. - kimberly G,
TripAdvisor, September 2023

13 is a lucky number

This was our 13th stay at the Palms Hotel and Spa in the last 4 years. We return because this place is truly special and different from other resorts. It has a quaintness and charm that other hotels lack. The attention to detail is evident in every aspect of this property. The place has a soul and the staff embody their mission with a genuine desire to make you feel welcomed and appreciated. We have stayed at numerous properties and can honestly say the Palms is the gold standard of hospitality, service, and professionalism. We are already planning our 14th visit! - loutull
TripAdvisor, December 2023

Love the hotel will definitely come back

we visited with kids. I love all the amenities that the hotel provided, the bedding are so comfortable. The staff there are all really friendly and helpful. And the coffee provided in the room is the best coffee I ever had in the hotel rooms. And this hotel is really big with green initiatives in all aspects. Will definitely have to stay again when we visit Miami next time. - yuqingX111
TripAdvisor, December 2023

A hidden gem

I was referred to this hotel by a local and it did not disappoint. From the beautifully decorated lobby to the court yard gardens and private beach every aspect of this hotel has been well thought out to give guests the best of Miami. The beach is not too crowded and perfect for families. The spa was luxurious without being over priced and the staff is welcoming and personable. I had my destination elopement on the beach and we had our wedding dinner at Essenscia. The food was exceptional and did not loose quality when ordered through room service. This is a high end hotel and if you are willing to pay a little extra for a 4 star experience this is the place. You get every bit of what you pay for here. It's worth it! - klim4790
TripAdvisor, September 2023

Oceanfront Serenity in Sophisticated Setting

This hotel is beautiful, incorporating all the aspects of Old Florida character and the newest technology with the extraordinary beachfront. Service was flawless: check in, valet parking, bellman, housekeeping and pool staff. The staff was warm, friendly and very attentive. The hotel was immaculate and our room was no exception. The pool and beach were top notch. Bar and restaurant were great. The restaurant, Essencia, had truly delicious food: everything was so fresh & pasta was homemade. Great hotel. Unfortunately I did not have time to use the Aveda Spa, which looked lovely. Next time, as we will be returning! - lamartensen
TripAdvisor, September 2023

Fantastic as usual

Terrific hotel -- stay every year. The staff are both welcoming and accommodating. The rooms are great. Decor is nice all over. Great food. Green-conscientious and thoughtful. A terrific environment -- and the perfect location. I walked the boardwalk every morning and evening after work! - laural4451NW
TripAdvisor, December 2023

Comfort in South Beach Miami

I loved staying here. As soon as you enter lobby, there is a serene and calming scent that welcomes you. Staff is so incredibly friendly and nice, and I look forward to coming back. The main reason for saying here was cost value and the hotel's commitment to protecting the environment with multiple green initiatives throughout the site. - davidvaldez1
TripAdvisor, October 2023

Awesome hotel!

Beautiful and peaceful hotel! We loved this boutique style hotel and their friendly staff! Perfect family hotel as we have a two year old son who loved the pool. This was a staycation so we definitely be back! - shanieirwin
TripAdvisor, September 2023

Tropical Oasis - A True Retreat

The whole family loved staying at The Palms! It felt like a true retreat! I especially loved how secluded and private the hotel and grounds feel. And it was wonderful that food and drinks are served at the beach! Such a convenient thing, especially with kids, we were able to stay at the beach longer because of that. Everything about our stay was wonderful! We're looking forward to going again! - hmtrifon
TripAdvisor, December 2023

Five star beach side luxury

A lovely hotel with a private beach and beautiful, well designed facilities. The staff make this place with their friendly and attentive manner. Nice quiet location, whilst very convenient for easy access to downtown Miami. - Andrew D.
TripAdvisor, December 2023

The ONLY place to stay in Miami south beach!

I will be coming back to this hotel!! It was stunning from the front entry to the view from our room. Everyone was so attentive to our needs and the beach was spectacular. I couldn't have asked for anything better for a birthday trip! - emilysteenbock
TripAdvisor, April 2023

Excellent vacation

A wonderful location with many amenities and features that fit us perfectly. Beach access was wonderful. The restaurant really accommodates well to a variety of dietary preferences. The hotel was extremely clean and well kept. - Mitch L
TripAdvisor, January 2023